Privacy Policy
Last updated: December 5, 2025
Introduction
Spectacle Prints ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online printing platform.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our platform. By accessing or using Spectacle Prints, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We collect information in several ways, including information you provide directly and information collected automatically when you use our platform.
Information You Provide
- Account information (name, email address, password)
- Billing and shipping addresses
- Payment information (processed securely by third-party providers)
- Phone number (optional)
- Design files and print specifications
- Customer support communications
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your print orders
- Sending order confirmations and delivery updates
- Processing payments and preventing fraudulent transactions
- Improving and personalizing your experience
- Responding to your inquiries and customer support requests
- Sending promotional emails and marketing communications (with your consent)
- Analyzing usage patterns to improve our platform
- Complying with legal obligations
File Uploads & Print Data
Important Notice
Your design files and print specifications are treated as confidential and are used solely for fulfilling your orders. We do not use your designs for any other purpose.
When you upload files to Spectacle Prints, we store them securely on encrypted servers. Your files are:
- Protected with industry-standard encryption
- Accessible only to you and authorized printing staff
- Retained for your records and reordering purposes
- Deleted upon request or after 12 months of inactivity
We may collect metadata about your uploads (file size, format, upload date) for platform analytics and optimization purposes only.
Payments & Security
We do not directly store your credit card information. All payment processing is handled by PCI-DSS compliant third-party payment processors. Your payment data is encrypted and secured according to industry standards.
We take the security of your data very seriously and implement:
- HTTPS/SSL encryption for all data in transit
- Secure password hashing and storage
- Regular security audits and penetration testing
- Firewall protection and intrusion detection
- Limited access to sensitive information
- Compliance with GDPR, CCPA, and others
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:
- Account information: Retained until you request deletion
- Order information: Retained for 7 years (tax/legal compliance)
- Design files: Retained for 12 months after last activity
- Analytics data: Retained for 24 months
- Cookies: Vary by type (essential: session, marketing: up to 12 months)
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to access: Request a copy of your personal data
- Right to correct: Update or correct inaccurate information
- Right to delete: Request deletion of your data (right to be forgotten)
- Right to restrict processing: Limit how we use your data
- Right to data portability: Receive your data in a structured format
- Right to opt-out: Unsubscribe from marketing communications
- Right to withdraw consent: Withdraw consent to data processing
To exercise any of these rights, please contact us using the information in the Contact Information section below.
Contact Information
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us:
privacy@spectacleprints.com
Mailing Address
Spectacle Prints, Inc.
Privacy Department
123 Print Street,
San Francisco, CA 94105
United States
Response Time
privacy@spectacleprints.com